Why should I hire a professional pet sitter or dog walker?
Sure, you could ask a neighbor or a friend, but besides the guilt (and possible obligation of returning the favor!), there are plenty of good reasons to go pro. The first is that we are insured. We carry a great policy made for pet sitters that covers accidents, injuries, and property damage. The second thing is that we have professional booking software made just for pet sitters. This ensures that your visit won’t be forgotten. It also means that your pet sitter will check-in with a GPS time stamp and send a real-time electronic note to you at your visit. You can even write us back if you want! Our software also keeps all your instructions, vet information, and emergency contact information easily at hand right on our cell phones (password protected of course!) All our pet professionals love animals and understand how important it is to provide great care, love, and attention. When you choose Bones Pet Care for your pet sitting or dog walking, you can be sure your pet is receiving the best care.
How do I enroll as a new client?
Fill out our quick contact form, and we’ll be in touch to confirm availability and to set up a consultation. We will send a link for you to register as a new client so that we can gather all the information to care for your home and pet. You can even book your sit ahead of time if you’d like, although the consultation is at no obligation. We’ll go over everything you need to know about our company and our service. If you feel comfortable, we will get your house key or entry code at the consultation, and you’ll be all set up for your pet sitting or dog walking needs.
Do you offer any discounts for pet sitting or dog walking?
We sell discounted packages for dog walking in 6, 12, 24, and 50 packs. Once you buy a package, your visits automatically come out of your package. We also sell vacation sitting packages in 25 and 50 packs for those who are heavy travelers. We also will sometimes provide a discount for those with 4 pets or more. If you have a big fur family, we can arrange to provide a quote at the consultation.
What is your cancellation policy?
We understand that life happens. We do not charge for cancellations for pet sitting or dog walking. We ask that you try to give us 24 hours notice if at all possible. Clients are able to cancel any visit through our online booking software as long as it is within 24 hours. If it is any closer than that, we do ask that you call.
Do you provide any house sitting services?
Yes! We provide house sitting services along with pet care at NO additional charge! We can bring in your mail, curb your trash and recycling, and water your plants along with any pet care visit. If you have a lot of outdoor plants, please be sure to book a visit length appropriate to your needs.
Do you offer any dog sitting service?
We occasionally offer traditional multi-visit dog sitting service on request, but we encourage you to use our overnight service instead. We feel it offers your pets a level of company and comfort that is hard to achieve with only 30 minute visits several times a day. It is an excellent option for multi-pet households, younger or crated dogs, elderly dogs, and those pets that need more attention and time than is permitted when using traditional dog sitting. We think overnight service provides your pets with the best care we can offer while you are away.
What do you feel sets your service apart?
At Bones Pet Care, we believe our genuine love for the animals and kindness to our clients sets our service apart. Our clients love our unique booking software that allows us to send professional real-time notes and pictures at each visit. We are proud to have a 5 star rating on Google, Yelp, and Yahoo! and we strive to provide personal, caring, and responsive customer service and excellent pet and home care.